Let's Power Your Business

We offer a 1-year warranty on core components (motor, battery, controller) and a 6-months warranty on the frame and other parts. Extended warranty options are available for bulk orders. All warranty terms comply with international standards and can be customized based on your market requirements.

• Sample Orders or have stock: 5-20 business days
Some models have overseas warehouses in Europe, the US, and Brazil, and can handle drop shipping.
• Standard Orders (50-200 units): 10-30 days
• Bulk Orders (200+ units): 30-45 days
• OEM/ODM Custom Orders: 45-60 days (depending on customization complexity)

We maintain a stable production schedule across our 18 production lines and can expedite urgent orders with advance notice.

Yes, we provide regional protection policies for qualified distributors who meet minimum annual purchase commitments. This ensures you won't face price competition from multiple dealers in your territory. We also enforce MSRP (Manufacturer's Suggested Retail Price) controls to protect your profit margins.

Our products hold the following certifications:

• • CE (European Union)
• • DOT (United States)
• • EEC (Europe)
• • UL (Safety Standard)
• • ISO 9001 (Quality Management)
• • COC (Certificate of Conformity)

We can also assist with obtaining region-specific certifications required for your target market.

We provide comprehensive after-sales support:

• • Spare Parts Portal: Online ordering system with core parts in constant stock
• • 10 days delivery commitment for critical components
• • Multilingual technical manuals: Available in English, Spanish, Portuguese, and more
• • Video support: Installation and repair guides
• • Direct technical hotline: Access to our engineering team

Standard payment terms:

• • New customers: 30% deposit, 70% before shipment (T/T)
• • Established partners: Flexible terms available (LC, OA)
• • Sample orders: 100% prepayment

We accept bank transfers, L/C at sight, and can discuss alternative arrangements for long-term partnerships.